Q. What are your hours of operation?
A. We are open Monday - Friday 9am-6pm and Saturday 10am-6pm.
Q. Are your gift cards handwritten or computer written like other gift companies?
A. Our gift cards are handwritten because we believe in making it look like you picked out the gift and wrote the card yourself. After all . . . it's not about us, it's about you!
Q. How long will the gourmet foods last in my gift basket?
A. All gourmet foods have a shelf life of 6-12 months, but it's always better to consume within 6 months.
Q. What size wine do you use in your baskets?
A. All baskets containing wine are 750ml bottles.
Q. How many different wines does your store carry?
A. After 10 years of selling wines, I have found it best to carry a nice selection of 12-20 wine varieties that have a price limit of $15. Some of our wine choices are: Banfi, Fat Bastard, CK Mondavi, Placido, Rodney Strong, Montevina, Fat Croc, Landry Vineyards, and Indigo Hills.
Q. Do you substitute products?
A. During busier times when products demand outstrip supply, we'll replace it with one of equal or greater value at no additional charge.
Q. Where do you hand deliver?
A. Our delivery drivers in the Greater New Orleans area deliver to Raceland, the River Parishes, Jefferson Parish, Orleans Parish, and St. Bernard Parish. We will gladly ship UPS to areas outside of these boundaries.
Q. If you ship my gift basket, how long will it take to arrive?
A. Every gift basket is made by hand inside of our store, packed in a Basketry shipping box and picked up by UPS the same day that your order. Depending on the location of the delivery, most gift will arrive within two to three days of ordering. Call us for a more exact delivery time.
Q. Will my gift basket have a bow?
A. Each gift basket is wrapped with either shrink wrap or tulle and tied with a beautiful hand-made bow. Most companies use "pull bows", but we believe in the personal touch.
Q. Can I ship my basket anywhere?
A. Just about! We cannot ship to P.O. Boxes.
Q. What forms of payment do you accept?
A. We accept all major credit cards, money orders and checks. We offer billing on corporate orders with credit terms of net 30.